Warning: Completing this procedure will remove OneNote and all of your user data and notebook content from your Mac. This cannot be undone, even if you reinstall OneNote in the future. If you’ve recently worked in any shared notebooks, consider manually syncing these notebooks before removing OneNote. If you are the owner of any shared notebooks, consider giving full ownership permission to another author. To back up important notes, consider saving them as PDF files before proceeding.
[20 Update]: I’ve been meaning to update this for a whilewhile the process below should still work, updates Microsoft has made to OneNote for Mac over the last few months now allow you to Open a Notebook from SharePoint which will work for open a OneNote Notebook from both SharePoint 2010 and SharePoint 2013.
When you’re ready to remove OneNote from your Mac, do the following:
- From the Finder, Click the Applications folder on your Mac’s hard drive, and then drag the Microsoft OneNote app to the Trash.
- On the desktop, drag the Microsoft OneNote icon from the Dock to the Trash. (Skip this step if the icon isn’t docked.)
- From the Library > Containers folder on your Mac’s hard drive, drag all files and subfolders that begin with “com.microsoft.onenote” to the Trash.Note: To make the Library folder visible, open a Finder window, and then click Go on the menu bar. When the Go menu is open, press and hold the Option key to display the Library folder in the Go menu. Click Library. In the list of Library folders, double-click the Containers folder to open it.
- Restart your Mac.
Warning: Do not use this method with OneDrive (consumer) in Windows 10
After moving a client to Office 365, he started moving files into OneDrive. He tried to add some super large files that were too large to sync, which created sync errors that annoyed him. While you can disable error reporting in the Office Document Upload Center and resolve errors in the OneDrive apps, if you can’t fix the problems using those methods, you can clear the OneDrive caches and re-sync.
Unless otherwise stated, “OneDrive” refers to either/or OneDrive consumer or OneDrive for Business.
Before you do anything, make sure you have a local backup of the OneDrive files. If the files aren’t synced up, they will be lost when you clear the cache. You can back them up by moving the files to a new folder… because you will need to empty the OneDrive folder and allow it to resync after clearing the cache.
The cache is stored in folders under the local app data path, at C:UsersDianeAppDataLocalMicrosoftOffice. (The shortcut is %localappdata%microsoftoffice. Type or paste it into the address bar of Windows Explorer and press Enter to open the folder.)
You’ll need to delete the Spw (used by OneDrive for Business) and the OfficeFileCache folders (Office Document Upload) under your Office version number (This is the folder path in Office 2013's: C:UsersusernameAppDataLocalMicrosoftOffice15.0OfficeFileCache)
Close all Office applications, including OneNote and the OneNote Tool. Open Task Manager (you can open Task Manager by pressing Ctrl+Shift+Esc or right-click on the Task bar and choose Task Manager). Check the processes for the following applications. If any are still running, End them one-by-one. (Select the tasks process then click the End task button.)
csisyncclinet.exe
excel.exe (Microsoft Excel)
groove.exe (Microsoft OneDrive for Business)
msosync.exe (Microsoft Office Document Cache)
msouc.exe
onenote.exe (Microsoft OneNote)
onenotem.exe (Send to OneNote tool)
powerpnt.exe (Microsoft PowerPoint)
sysdrive.exe (OneDrive Sync Engine)
winword.exe (Microsoft Word)
excel.exe (Microsoft Excel)
groove.exe (Microsoft OneDrive for Business)
msosync.exe (Microsoft Office Document Cache)
msouc.exe
onenote.exe (Microsoft OneNote)
onenotem.exe (Send to OneNote tool)
powerpnt.exe (Microsoft PowerPoint)
sysdrive.exe (OneDrive Sync Engine)
winword.exe (Microsoft Word)
Tip: in Windows 8 and above, if you don’t see a large list of processes and tabs, click More Details at the bottom of the dialog. Right-click on the Name header (on the Processes tab). Choose Process Name, then sort by that column.
Verify the OneDrive folder is empty.
![Onedrive for business download Onedrive for business download](/uploads/1/2/5/2/125296637/180343039.png)
If your account has Windows Administrator permissions, you can delete the contents of the Spw and OfficeFileCache Folder from Windows Explorer. If not, you’ll need to use the Command Prompt.
On the Start screen (or in Start search in Windows 7) type cmd. When Command Prompt or cmd.exe appears in the results, right-click on it and choose Run as Administrator.
Using the command prompt, delete the Office 2013 file cache and Spw and OfficeFileCache folders by issuing the following commands. (Change the version number to match your version.)
Type cd %localappdata%MicrosoftOffice15.0 and then press the Enter key.
Type rmdir OfficeFileCache /s and then press the Enter key.
Type cd %localappdata% MicrosoftOffice and then press the Enter key.
Type rmdir Spw /s and then press the Enter key.
![For For](/uploads/1/2/5/2/125296637/270035382.jpg)
Sync the library again.
Note: if you get an error when executing either rmdir command, one of the .exe processes is probably still running. Go back to the Task Manager and stop the process then retry.